Child Welfare Screener 05/01/14

Company Name:
Moffat County Government
Child Welfare Screener 05/01/14
May 01, 2014 - May 11, 2014
Location: Craig, CO
Salary Range: $16.91-$20.29/hour
Exempt/Non-Exempt: Non-Exempt
Benefits: Full-time benefited position
Employment Type: Full Time
Department: Social Services
Description: JOB SUMMARY
Perform as first point of contact for reports of suspected abuse and/or neglect. Uses specialized screening techniques to gather comprehensive information regarding concern and identifies imminent safety issues of the child. Provides information to mandated reporters and citizens regarding Child Protection guidelines and regulations. Provides follow-up information to reporting parties regarding assignment of case.
TESTING WILL BE REQUIRED FOR ALL APPLICANTS
April 22, 2014
9:00 a.m. to 11:00 a.m.
Moffat County Social Services
595 Breeze Street
Craig, CO 81625
College Transcript must be submitted with application.
Questions? Please contact Melissa Pietrick
Duties: ESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)
Accepts reports of potential or alleged abuse and/or neglect of children, youth, or adults by phone or in-person, including: using strong communication skills and maintaining a calm, caring, and professional demeanor; using specialized screening techniques and questions; gathering in-depth information from reporting party maintaining a balance between gathering information and being respectful; using fact based information and developing analytical ability to determine if there is an immediate concern for safety; and receiving reports of suspected abuse and/or neglect from other counties where the report was taken through fax or e-mail and using the same process as a report received by the phone.
Documents all information received, including: entering data into identified database quickly and accurately using appropriate forms based upon the type of report; ensuring that information entered is accurate, complete, and written in a manner that can be easily understood by Red Team or assigning supervisor; using multiple databases, researching family history, and finding as much background information as possible regarding the family and other individuals related to the report; and documenting additional researched information in database and forwarding report to assigning supervisor or appropriate unit.
Accepts incoming calls, including: incoming calls that are related to Child Welfare and Adult Protection but are not reports of neglect and/or abuse; assisting callers with finding the assigned Caseworker, identifying appropriate community resources or referrals, and other general information regarding abuse and/or neglect; assisting caller in understanding the guidelines for investigating neglect and/or abuse by interpreting Human Services programs and existing laws and regulations; referring inappropriate concerns or referrals to other community agencies or resources when possible; and de-escalating potentially volatile situations and calm concerned clients using compassion and knowledge of program guidelines.
Reports to reporting parties if the initial report was assigned to a caseworker and the timeframe regarding a follow-up visit. If the report did not meet the guidelines for an investigation, informing the reporting party that the case was not assigned and explaining why it did not meet the guidelines.
Receives requests for information and other documentation requests from citizens, other counties, and units within the Department of Human Services or community agencies. Provides information or documentation following standard procedures through written correspondence, e-mail, or phone calls.
Performs Records Request for Child Welfare when possible by downloading all information and records on reported cases when requested by validated sources. Reviews information and edits information that is not to be provided based on strict confidentiality guidelines and forwards to the requesting individual.
Performs additional support work, including: SIDMODS.
Enters information into a computer terminal or otherwise prepares, routine and non routine reports utilizing a variety of software; receives, sorts, and summarizes material for the preparation of reports; prepares work reports; relays and interprets administrative decisions, policies and instructions.
Serves as a liaison and/or member of various committees/teams and collaborates, persuades, presents reports to and negotiates/networks with others outside own work area to coordinate efforts and maintain cooperative and efficient relations; attends and makes presentations at community forums and task force meetings.
OTHER DUTIES/RESPONSIBILITIES:
Maintains and upgrades professional knowledge, skills, and development by attending seminars and training programs and reading trade and professional journals and publications; makes presentations at workshops.
Follows up on inquiries from various agencies/groups regarding department programs and services.
Performs other related duties as assigned
MATERIAL AND EQUIPMENT USED:
General Office EquipmentComputerAudiovisual EquipmentVehicle
Qualifications: MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
Bachelor''s degree from an accredited four year college or university in one of the behavioral science field; and,
One to two years of progressively responsible related experience; or,
Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Licenses and Certifications:
Valid Colorado Driver''s License
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
Applicable state, federal, and local ordinances, codes, laws, rules, and regulations.
Social work theory, history, and ethics.
Therapy modalities
Child welfare and family foster home policies and procedures.
Domestic violence
Child adolescent and adult development.
Geriatrics
Psychology
Medical and legal terminology and interpretation.
Case management processes and procedures including determination of eligibility.
Civil and criminal court system procedures.
Family systems theory.
Individual, group, and family dynamics.
Cultural issues
Social welfare problems, policies, and programs.
Community agencies, organizations, and resources.
Correct English usage, including spelling, grammar, punctuation, and vocabulary.
Internal departmental policies and policies and procedures.
County government organization and operations.
External governmental bodies and agencies related to area of assignment.
Standard business arithmetic, including percentages and decimals.
Skill in:
Interviewing and counseling clients.
Crisis intervention
Client assessment
Testifying in court.
Conducting social assessments and evaluations.
Case planning
Program development
Using tact, discretion, initiative, and independent judgment within established guidelines.
Researching, compiling, and summarizing a variety of informational and statistical data and materials.
All computer applications and hardware related to performance of the essential functions of the job.
Organizing work, setting priorities, meeting critical deadlines, and follow-up on assignments with minimal direction.
Applying logical thinking to solve problems or accomplish tasks in order to understand, interpret, and communicate complicated policies, procedures, and protocols.
Communicating orally with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner.
Operating and routine maintenance of general office machines such as copiers, fax machines, telephone systems, and paging systems.
Mental and Physical Abilities:
Ability to read and interpret documents such as operation and maintenance instructions, procedure manuals, etc.
Ability to establish and maintain effective working relationships with others.
Ability to add, subtract, multiply, and divide whole numbers, common fractions, and decimals.
Ability to analyze and resolve problems involving several variables.
While performing the essential functions of this job, the incumbent is regularly required to sit; use hand to finger, handle or feel objects; reach with hands and arms; speak and hear; bend body downward and forward by bending legs and spine; and occasionally push, pull, and/or lift up to 20 pounds.
Working Conditions:
Work is performed in a normal office environment with little exposure to outdoor temperatures or dirt and dust. When conducting home visits, the incumbent is exposed to contagious diseases, noxious odors, and unsanitary conditions. The incumbent is exposed to potentially violent persons when performing the essential functions of the position.
The incumbent-s working conditions are typically moderately quite to very loud, depending on the work location.
Working time may require irregular hours and on-call status.
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description. Any essential function or requirement of this description will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

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